There are 14 Continuing Education Units included with this course.
In this second segment of the Mediation series, people will learn important techniques in conflict dispute resolution, peacemaking, forgiveness, and reconciliation. Utilizing scriptural foundations and ethical and legal principles, this course is foundational for understanding mediation.
- MEDI 201: The Judeo-Christian Model of Peacemaking and Biblical Confrontation
Effective and balanced confrontation is one of the more difficult skills to acquire, especially for people-oriented individuals. Since it is a skill, however, it can be learned, practiced, and perfected. This session looks at how to effectively confront clients in the mediation process from a biblical perspective.
- MEDI 202: Planning Strategy, Establishing Boundaries and Approaching Conflict
The ways in which you approach conflict and set appropriate boundaries in your personal life will affect your mediation. This session discusses how to resolve conflict in a strategic and professional manner while protecting the integrity of the mediation process.
- MEDI 203: The Languages of Apology: Regret, Responsibility, Restitution, Repentance and Requesting
The ability to apologize and forgive another person’s faults is important in building positive, healthy relationships. Every individual accepts and gives apologies within his/her own unique communication style. This session explores the languages of apology so that Mediators are able to understand and facilitate the process with others.
- MEDI 204: The Role of Different and Difficult Personalities in Dispute Resolution
A client’s difficult personality can disrupt the entire mediation process. Though it is not the Mediator’s job to diagnose disorders, being knowledgeable about unique personalities may be helpful in these situations. This session defines different personality types and disorders and how Mediators can best navigate these dynamics for successful mediation.
- MEDI 205: Mediating Strategies for Special Populations
Alternative Dispute Resolution (ADR) is a better and more efficient option for resolving disputes than litigation. Mediators must be fully equipped and knowledgeable in the areas of corporate, non-profit, and church law to be effective as Christian Mediators. This session highlights these issues, as well as the benefits of ADR.
- MEDI 206: Forgiveness and Peacemaking: What It Is and What It Isn’t
Forgiveness is a scriptural mandate. However, sometimes in the heat of conflict and disagreement, anger and bitterness result and forgiveness is avoided or not even considered. This session proposes certain steps on how to forgive oneself, others, and successfully more toward reconciliation.
- MEDI 207: Obstacles of Peacemaking: Emotions and Behaviors that Sabotage Mediation and How to Negotiate
There are times when various emotions and behaviors among clients can sabotage the mediation process and inhibit desired outcomes. This session addresses several of the more common obstacles to successful mediation and provides practical and targeted solutions through effective negotiation.
- MEDI 208: Essentials of a Good Conversation: Emotional Presence, Honesty and Responsibility
The art of a good conversation is often grounded in the actual process and interaction between two people. This session lays out a biblical foundation for being authentic and present when working with clients. Learn how to be emotionally present, honest, and provide safety in relationships.
- MEDI 209: Restorative Justice: Acknowledging Freedom and Responsibility
Restorative justice is a process whereby parties with a stake in a specific offense collectively resolve how to deal with the aftermath of the event and its future implications. This session examines the core principles, benefits and risks of Victim Offender Mediation and Family Group Conferencing using a biblical model.
- MEDI 210: Cultural Issues in Mediation
The dynamics of culture influence communication and will inevitably affect the overall process of mediation. Cultural differences can create power imbalances and may hinder effective communication. This session explores the unique role of cultural characteristics, traditions, and reactions in mediation.
- MEDI 211: Religious Differences and Spiritual Issues: How They Impact Mediation
A person’s religious beliefs are defining characteristics that inform his/her worldview and the manner in which he/she interacts with other people. This session discusses how Mediators can integrate their clients’ faith backgrounds into the process and learn how to approach sessions with a “spirit of unknowing.”
- MEDI 212: Ethics and Liability Issues in Mediation
Confidentiality, impartiality, and integrity are critical to successful of mediation. This session will help Mediators to inform parties about their role, the voluntary nature of mediation, and the confidentiality issues regarding disclosed information. Learn how to avoid providing clients with direct legal advice and when, if ever, it is necessary to withdraw from the mediation process.
- MEDI 213: Gender Issues in Mediation: Making the Differences Work in Your Favor
Men and women often approach communication, conflict and negotiation very differently. This session examines some of the basic biological, cognitive, relational, and communication differences between males and females. Learn practical tips for mediating effectively with both same and opposite gender clients.
- MEDI 214: Mediation Role Plays and Debriefing Exercises
Conflict typically lacks structure and as a Mediator, you have the opportunity to bring this critical factor into disputes. Through role plays and exercises, you will see examples of how to best mediate high-conflict cases and help clients gain necessary perspective and work proactively toward resolution.